We are committed to protecting your privacy. This Privacy Policy describes how we may collect, use and disclose information you provide us or that is collected when you access or use our website www.hoosiertire.com and any other website, channel, application, mobile feature and/or platform we operate (collectively the “Website”). BY CREATING AN ACCOUNT, USING THE WEBSITE OR SUBMITTING ANY INFORMATION (INCLUDING PERSONAL INFORMATION SUCH AS YOUR NAME, EMAIL ADDRESS AND OTHER NON-PUBLIC INFORMATION), YOU AGREE TO BE BOUND TO THE TERMS OF THIS PRIVACY POLICY.

1. INCORPORATION BY REFERENCE

This Privacy Policy does not alter in any way the Website Terms and Conditions of Use (“Terms of Service”) or any other agreement you may have with us, and is hereby incorporated into the Terms. Whether you use the Website or not, the provisions of the Terms of Service apply to this Privacy Policy, including without limitation, the following: Disclaimer of Warranties, Limitation of Liability, Indemnification, Choice of Law, and Dispute Resolution.

2. INFORMATION WE COLLECT

a. Personal Identifiable Information. “Personal Identifiable Information” or “PII” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular natural human person or household. We may collect and use the following categories of Personal Information:

Categories of Personal Information:

Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers)

Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement). Like other websites and apps, we collect data about the browsers and devices you use to access our site(s). The data we collect includes browser or device model and settings, operating system, unique identifiers, and the version of the app you’re using if a mobile app is being used. We also collect data about how your browsers and devices interact with our services, including IP address, crash reports, system activity, and the date and time.

You can choose not to provide certain information, but it may delay or prevent us from providing products AND/OR services to you.

b. Non-personal Identifiable Information. This Privacy Policy applies to PII; it does not apply to other types of information you may disclose or that we may collect, including aggregate user statistics, demographic information, and other data that does not include PII or from which you cannot be identified.

3. HOW YOUR PERSONAL INFORMATION IS COLLECTED.

We collect most of this Personal Information directly from you—in person, by telephone, text or email and/or via our website and apps. However, we may also collect information:

  • From publicly accessible sources (e.g., property records);
  • Directly from a third party (credit reporting agencies, or customer due diligence providers);
  • From a third party with your consent (e.g., your bank);
  • From cookies on our website; and
  • Via our IT systems, including:
    -Door entry systems and reception logs;
    -Automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email and instant messaging systems;

    4. USE OF INFORMATION

    Under data protection laws, we can only use your Personal Information if we have a proper reason for doing so, e.g.

  • To comply with our legal and regulatory obligations;
  • For providing the services you request while interacting with our Website;
  • For our legitimate interests or those of a third party; or
  • Where you have given consent.
    A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.The table below explains what we use (process) Your Personal Information for and our reasons for doing so:
What we use your Personal Information for Our reasons
To provide products AND/OR services to you To prevent and detect fraud or abuse
To execute our delivery of such product and services provide For our legitimate interests or those of a third party, i.e. to minimize fraud that could be damaging for us, a third party or for you
Conducting checks to identify our customers and verify their identity. Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g. under health and safety regulation or rules issued by our professional regulator To comply with our legal and regulatory obligations
Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies To comply with our legal and regulatory obligations
Ensuring business policies are adhered to, e.g. policies covering security and internet use For our legitimate interests or those of a third party, i.e. to make sure we are following our own internal procedures so we can improve our products and services
Operational reasons, such as improving efficiency, training and quality control For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can improve our products and services
Ensuring the confidentiality of commercially sensitive information For our legitimate interests or those of a third party, i.e. to protect trade secrets and other commercially valuable information. To comply with our legal and regulatory obligations
Statistical analysis to help us manage our business, e.g. in relation to our financial performance, customer base, product range or other efficiency measures For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can improve our products and services
Preventing unauthorized access and modifications to systems For our legitimate interests or those of a third party, i.e. to prevent and detect criminal activity that could be damaging for us and for you. To comply with our legal and regulatory obligations
Updating and enhancing customer records For the performance of our contract with you or to take steps at your request before entering into a contract. To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about existing orders and new products
Statutory returns To comply with our legal and regulatory obligations
Ensuring safe working practices, staff administration and assessments To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g. to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you
Marketing our services and those of selected third parties to:
– existing and former customers; – third parties who have previously expressed an interest in our services; – third parties with whom we have had no previous dealings.
For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers
External audits and quality checks, e.g. security accreditation and the audit of our accounts For our legitimate interests or those of a third party, i.e. to maintain our accreditations so we can demonstrate we operate at the highest standards. To comply with our legal and regulatory obligations

5. WHO WE SHARE YOUR PERSONAL INFORMATION WITH

We routinely share Personal Information with:

  • Our affiliates, including companies under common control with Continental AG;
  • Service providers we use to help deliver our